Returns & Exchanges
At Summit Metals, we want you to be completely satisfied with your premium jewelry; that is why we offer a 30-day return window for all items in their original, unworn condition. Please note that custom engravings and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely place the jewelry in its original Summit Metals gift box and protective packaging to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our artisans inspect the returned piece, your refund will be processed to your original payment method within 5-7 business days.